Are you trying everything conceivable to record your robo.to updates with your computer, but nothing works? Here, we help you to understand what's happening, and how to get back to the business of updating your oh-so-goodlooking self.
"Robot lost" - This might mean you lost your connection for a second.
The video maker automatically tries to reconnect for 4 seconds. If the message disappears, you're back in business. If not, check your wifi or internet connection and give the page a refresh. Also the Google Plugin that is installed to use video chat in Gmail, sometimes disables the connection with your cam and robo.to. Unistalling this plugin:
1. Look in your computer for: "GoogleVoiceAndVideoUninstaller.app".
2. Close all active browsers and then double click on the app.
3. After you get the confirmation message, it should work for you.
"Robot unplugged" - Hmm... that's probably another internet connection issue.
A page refresh with a solid connection will solve this immediately. This seems to happen most often with spotty wifi. If you are still having problems you can contact us on Twitter or sending an email@particularplace.com and we'll sort it out as soon and as best as we can.